TikTok creator Rosiee (@yappingwithrosiee) has sparked a fresh debate about shopper privacy after claiming Home Depot customers could be entitled to thousands of dollars in compensation through a newly filed class-action lawsuit. The video is getting a lot of attention as shoppers learn more about the retailer’s alleged use of surveillance technology in its parking lots.
The news follows after another recent Home Depot controversy when one frustrated customer claimed the retailer refused to refund his money despite repeated attempts to resolve the issue. “So Home Depot is being sued right now, and the lawsuit they’re in owes us twenty-five hundred dollars,” Rosie starts, showing a screenshot of a class-action settlement finder app in the background. “So if you’ve ever shopped there, you’re gonna want to hear this.”
Rosie says the lawsuit centers on automated license plate reader (ALPR) technology used in Home Depot parking lots. She explains that when customers drive into the store’s property, their vehicles and faces are automatically scanned without their knowledge or explicit consent.
The alleged lack of transparency has shoppers outraged
“So when you go into the Home Depot parking lot, they basically have technology and are using technology to scan your license plate and your face when you walk out of your car,” Rosie claims in the video.
Rosie says the system allegedly records much more than a license plate, including vehicle details, parking times, and parking locations. “And the lawsuit reveals they’re capturing our license plates and our cars’ make and model,” she says, adding that it monitors, “not only that, what time we parked, the location we parked, and they share all of that to help law enforcement.”
For many viewers, the bigger concern wasn’t the cameras themselves. It was the suggestion that customers had no idea the data was allegedly being collected. “And because we have no clue that we’re being monitored or recorded, it’s kind of creepy,” Rosie says. “So they broke major privacy laws.”
Rosie explains that the statutory payout for these types of violations can add up quickly depending on your visits. “And the payout is actually pretty high. It’s $500 per person,” she says. “So if you’ve ever been to Home Depot, I would definitely file for this lawsuit. I already did because I’ve been to Home Depot many times…”
The underlying lawsuit also makes much broader allegations against the retailer. A class-action lawsuit (Schmierer, et al. v. Home Depot U.S.A., Inc.) was filed in federal court, alleging that the home improvement retailer is operating a “covert surveillance operation.”
The lawsuit claims Home Depot’s camera systems, provided by vendor Flock Safety, capture data on every single vehicle that enters their lots. According to the complaint, the information is uploaded into a national, centralized database accessible to police and federal agencies.
California’s Automated License Plate Recognition Privacy Act requires operators to provide clear public notice, establish data-retention policies, and identify a custodian responsible for the information collected. The plaintiffs argue Home Depot failed to meet those requirements.
She points viewers toward an app she used to secure her spot in the legal action. “And the app that I used is called the Collect Settlement Find app,” she shares. “Once you join, you instantly have a spot. And once the lawsuit settles, you can file it and get paid for it.”
She tells followers the process only takes a few moments. “It takes like two seconds to join, and it’s super easy. Seriously, they make it so easy for you.” Earlier this year, another shopper claimed a routine 45-minute visit to the retailer completely “broke” her after what she described as an exhausting encounter with an employee, underscoring how quickly everyday shopping experiences at the chain have become social media talking points. Meanwhile, the lawsuit is still in its early stages, meaning no settlement has been approved, and no payments have been awarded.
Published: Jul 16, 2026 10:02 am