Lululemon had to suddenly stop selling its new “Get Low” leggings collection online in North America this week after customers found a major flaw during their workouts. The problem was discovered when people tried to actually use the leggings for exercise, especially when bending or squatting.
According to People, the main issue was that the “Get Low” tights were too sheer. The fabric, which was designed to be lightweight and fast-drying, became see-through during workouts. This is a serious problem for people paying high prices for workout gear.
The company stopped online sales of the entire Get Low collection on Tuesday, January 20, after receiving many complaints that the pants were not “squat proof.” During heavy lifting or intense workouts, people need to focus on their exercise, not worry about their leggings becoming transparent.
Premium workout gear failing basic coverage standards
One user on social media explained the problem clearly. They wrote that “The leggings are absolutely see through when you squat or bend over (in every color way). You can bring them in to any store and trade them for a different legging even if they have been worn fyi.” While the trade-in policy helps, having to return high-end workout gear because it’s see-through is disappointing.
Lululemon confirmed they have “temporarily paused sales online” in North America. A company spokesperson said the pause is “to better understand some initial guest feedback and support with product education.” They also said they “expect to bring back the collection to our North America e-commerce channels soon.”
The Get Low leggings are still available in physical Lululemon stores and continue to be sold online in other markets, including Europe. On the European website, the leggings cost €98, which is about $114.99. Similar to how buyers felt scammed during car purchases, customers investing in premium athletic wear expect quality they can trust.
The product description highlights the quality and performance of the line. The company spokesperson said the collection is “designed to support our guests as they train and features seamless technology to provide a sculpted look and feel.” The European site also claims that “These seamless tights offer a hugged feel and a defined look to your quads and glutes through every supercharged movement.”
This product issue comes at a difficult time for Lululemon, which faces strong competition from rivals like Alo Yoga and Vuori. The company is also going through a major leadership change. CEO Calvin McDonald will step down at the end of January.
Chief Financial Officer Meghan Frank and Chief Commercial Officer André Maestrini will serve as interim co-CEOs while the company searches for a permanent leader. The situation has frustrated customers, much like when workers refuse service to difficult customers, leaving shoppers feeling let down by brands they trusted.
Published: Jan 21, 2026 01:36 pm