Woman gets eyebrow tint at JCPenney salon. What the worker uses to remove the dye from her face is a genuine health hazard

A woman went to a JCPenney salon for a basic eyebrow wax and tint, but things went badly wrong. The customer, Chloe, who goes by @fake_chloe_mooney online, recorded what happened and shared it on TikTok. Her video now has more than 3.2 million views and has people talking about safety problems at salons.

The TikTok video shows a worker at the salon putting thick layers of dark hair dye on Chloe’s eyebrows. Text on the screen says the dye stayed on her brows for 40 minutes. That’s way longer than it should be for eyebrow tinting, which usually takes just a few minutes.

But the real problem wasn’t just the messy results or the dark stains on her skin. Chloe filmed something even more worrying. She noticed a bottle of all-purpose cleaner on the table, the kind people use to clean counters and tables. Then she watched as the salon worker used that same cleaner on her face to try and get the dye off. People who saw the video were shocked. One person wrote “All jokes aside, that is incredibly dangerous.”

The salon worker used the wrong products for everything

When you get your eyebrows tinted at a salon, they should use special products made just for eyebrows and eyelashes. Professionals usually work with things like RefectoCil, which is gentle enough for the delicate skin around your eyes. These proper products only need to stay on for about 5 to 10 minutes, not the 40 minutes that Chloe had to sit through.

Someone who said they manage a JCPenney salon left a comment on the video. They wrote “So sorry that happened, speak to their manager, they should be using Refectocil, NOT hair dye.” Regular hair dye has much stronger chemicals than eyebrow tint. When you leave it on skin for too long, it can cause bad reactions or make your skin really irritated.

Using cleaning products on someone’s face makes things even worse. These cleaners might not hurt you if a tiny bit touches your skin by accident, but they’re not made for putting on people. Real salons use removers and other products that have been tested to make sure they’re safe for faces. Every state has rules about what products salons can and can’t use on customers, similar to other professional settings where proper procedures are crucial.

By the time the appointment was done, Chloe’s face looked bright red. This was probably from rubbing the cleaning product all over her skin. The whole thing has gotten people talking about how important it is for salon workers to get the right training and use the right products.

Her video is now a warning to other people who go to salons. Just as some beauty mishaps can become viral warnings, this case shows why salons need to follow proper rules to keep customers safe. Salon workers need to stick to the products that are actually made for people’s faces, not stuff meant for cleaning tables.