What’s With The Xbox One And Its Randomly Disconnecting Controllers?

All of my frustration revolves around one glitch that keeps repeating, not only on my end, but with many others (as evidenced by this Xbox Forums thread). It’s something that has really gone under the radar, and has yet to be reported as far as I know. As such, I figured I’d write something about it to not only vent, but get the word out and see how many others are dealing with this exact same thing.

Since Day One back in November of last year, my controllers have been disconnecting at random, without any warning or any noticeable reason. They’ll just stop all of a sudden. I’ll get a prompt, which tells me that I’ve lost connection and need to press A, and will look down to see that the big X button is flashing. After a few seconds (three rounds of flashes, usually), it’ll go back to normal as if nothing ever happened.

The first time this glitch occurred was actually the first night that I really used an Xbox One for an extended period of time. I was playing Dead Rising 3, and went to upgrade my character’s skills. It was at that point that the controller disconnected, or lost sync, and stopped working momentarily. It was new to me, and I thought maybe it was a glitch. That idea stayed in my head for a while, because it only seemed to happen occasionally, and only with the one game. At least, until Titanfall came out.

When Titanfall was released months later, it came with the first Xbox One controller update. I updated my one measly controller, and set about playing it. Not long after, the damned thing disconnected once again. It then started doing it with several other games, and it’s been happening ever since.

Now, many of you are surely thinking that there must be something interfering with my wireless controller’s signal. That’s what I thought, too, but I have a habit of gaming late at night, and there’s nothing on in the bunker at that time. No cellphones, no TVs (other than the one in use, of course) and no other consoles or electronics. Not even a wireless phone or microwave. On top of that, there’s nothing standing between the controller and its console, such as a piece of metal or anything like that. Trust me, I’ve done my homework and have read the troubleshooting steps. I’ve gone through them with support, too.