A customer recently shared a video on TikTok showing her disappointment after opening a braised short rib grilled cheese from Starbucks, BroBible reported. The sandwich contained only a single small flake of meat that covered about a quarter of the bread. This discovery follows the launch of the sandwich as part of the holiday menu in early November.
The video shows the sandwich taken apart on a napkin. It includes text on the screen that reads, “When I am already at my limit but Starbucks thinks this qualifies as a braised short rib grilled cheese.” The user, identified as Ashley on TikTok, tagged the company in her post and asked, “Hey Starbucks… Where is the rest of the short rib?” The video has reached 488,400 views since it was posted.
People in the comments section shared mixed reactions to the state of the sandwich. Some viewers suggested the issue could be specific to that location, with one person writing, “Mine was good maybe try a different Starbucks that doesn’t hate their job.” Others speculated about what happened to the meat, with one commenter claiming, “One of the employees definitely stole some meat from you to make themselves a sandwich earlier.”
Another user who had the same meal noted that their experience was also lacking
They said, “My coworker and I had this today. Ours looked like a sandwich, they did you dirty.” Someone else felt let down by the quality of the item, writing, “Mine wasn’t that bad, but I was super disappointed… I was so looking forward to it.”
Not everyone blamed the staff working at the store. One commenter pointed out, “This isn’t on the baristas. Aren’t these prepackaged?” Another user questioned why the customer did not address the issue at the store, stating, “Did you show them this or? Like what do you want us to do about it lol I’m sure they’ll replace it.”
This is not the first time a customer has complained about the amount of protein in a Starbucks sandwich. Another TikTok user named Binkbadd recently posted a video about a bacon and Gouda sandwich she received from a drive-thru. She showed the camera that the sandwich contained only three small pieces of bacon. She returned the sandwich to the employee and asked for a refund while she was still in her car.
Binkbadd told the staff member that she was coming back for a cookie because there was a “hole” in her stomach where the food should have been. The employee made her a new sandwich, and the person on the phone told her, “You gotta be stopped.” That video has reached over 100,000 views.
Published: Nov 11, 2026 05:30 pm