Man visits Dick’s Sporting Goods for a foam roller and a skull cap. Then a store employee allegedly called him a ‘weirdo’ and told him to leave

A routine stop for a foam roller and a skull cap at a Dick’s Sporting Goods store next to the Staten Island Mall reportedly turned into a confrontation after an employee told a customer to leave. Kevin, who posts on TikTok as kevin pt 2 and signs off as Deuce McBride, shared the account in a video. On-screen text read, “Got called a weirdo for shopping by an employee.”

He said he had gone in for light shopping and purchased the two items. Kevin explained that he wanted the skull cap because they are “popping lately” and he wanted to see how he looked wearing one. He stated that he asked a worker where the skull caps were kept and was told they stay behind the register.

Kevin said he waited in line until a worker called for the next customer. He described greeting the employee and asking where the skull caps were. According to him, she then said, “You need to leave the store.”

Employee allegedly referenced a past incident involving Pokémon cards

Kevin said the employee claimed, “You’re that guy who was being weird for the Pokémon cards, right?” He stated that she continued, “You’re that weirdo. You thought you were trying to trick me? You thought I wouldn’t remember?” He described the accusation as being delivered “so f–king confidently.”

He said he asked if she was joking and that she replied she was being serious and that he needed to leave. Kevin explained that he told her he did not even know the store sold Pokémon cards and that she had him mixed up with someone else. He said she responded that even if it was not him, she would not serve him and he would have to wait in line again.

According to the video, he then said “F–k you” and demanded to speak to the manager, telling her she had the wrong person. He stated that she began to backpedal, saying, “Sorry if it’s not you, but you look like the person.” He said he insisted on the manager, after which she called for one on a microphone and went to the back.

Kevin said the manager came over and asked what happened. He told her the employee had called him a “weirdo,” that he had not been to the store in years, and that he did not know what she was talking about. He stated that the manager apologized and offered to check him out, to which he replied that he had already paid. Customers recording run-ins with staff is increasingly common, like when one man filmed a Tim Hortons employee confrontation over a hygiene issue.

He said the manager told him she would have a talk with the employee and wished him a nice day. Kevin added that he asked whether the employee could at least apologize to him. According to him, the manager said the employee was busy with a customer, though he said he had watched her run to the back where there were no customers.

He stated that he left the store and, from his car parked near the front entrance, saw the manager laughing. Kevin said he went back inside to get the employee’s name so he could file a report. He explained that the manager declined to give the name and told him he could call customer service to make a complaint.

In a shaky phone recording included in the video, a female voice is heard saying, “Unfortunately, I can’t give you her name. You can call customer service and you can make a complaint on them.” Kevin is heard responding that he did not know how he could hold her accountable without the name. He said that after he pointed this out, the manager wrote “Ezra” (E-Z-R-A) on a piece of paper, which he noted could be a fake name.

Some viewers reacted to the details of the accusation and the store’s response. One person wrote that they would be insulted by the Pokémon card accusation. Another commenter questioned the claim about having already paid, writing, “If she didn’t check you out, and you didn’t get a receipt, how come you claimed you paid to the manager?”

A third person wrote, “i was called a weirdo by an ulta employer(she was my friend in hs) it confused tf outta me like ur insulting customers for no reason.” It is not the first time a shopper has described such an insult, as when an Illinois woman said a Dunkin’ employee allegedly called her a weirdo after she wished the worker a good day.