Nail salon owners have cited unpaid services as a reason for requiring customers to pay in advance. One Alabama woman says a Montgomery salon asked her to prepay and suggested the salon may have done so because she is Black. Nail Pro’s side of the incident has not been independently confirmed.
Creator Dynastie (@dynastiesuavey) identified the business as Nail Pro in Montgomery while describing her experience in a TikTok post. She said she was told to pay before receiving her service and questioned why she had to pay in advance.
Dynastie did not explicitly say the salon required her to prepay because she is Black. But she said they told her, “We love Black people,” suggesting she interpreted it as an indication that race played a part in the policy.
Another woman reportedly didn’t have to prepay.
Dynastie added, “No, it’s cause we’re black. You don’t want to take our customers.”
Dynastie also described another customer who, according to her account, did not have to pay in advance. She did not identify the woman or explicitly state her race, but her reaction suggests the other customer was white.
Referring to the other customer, Dynastie added, “And then an old lady in there, they didn’t make her pay before the service. They said because it was because she a regular customer.”
The allegation comes as other nail salon owners have publicly discussed problems with customers allegedly receiving services and leaving without paying. Advance-payment policies can have legitimate business reasons, particularly when salon owners have dealt with customers who allegedly leave without paying.
In one example, in 2022, a Las Vegas nail salon owner told KTNV that three customers allegedly received nearly $200 in services before leaving without paying. The owner said those incidents led her to consider requiring prepayment from new customers and walk-ins.
More recently, in June 2026, footage spread online of an unidentified woman refusing to pay for nail services rendered. One X account captioned the post, “Woman spends 2 hours getting her nails and pedicure done, then claims she has no way to pay the $155 bill. She allegedly tried to leave before police got involved.”
Many responders sided with the nail salon in comments on Dynastie’s post, including “Just pay for your service if they are asking. If she has a customer that frequents there they know they will get their payment. Nothing wrong with that.”
Another added, “They’re tired of not getting paid and being abused. How is that hard to understand?”
Some, however, noted, “We are actively boycotting those services.” Another added, “WE BOYCOTTING!!!! WHAT R U DOING THERE?!?!”
Published: Aug 15, 2026 08:00 am