A Black woman in Georgia has drawn attention online after sharing a video in which she accuses Waffle House staff of ignoring her and her husband while serving customers who arrived after them.
The video was posted on TikTok by out_it_out in early November 2026 and quickly drew hundreds of thousands of views. She said she and her husband had stopped at the Waffle House at 4670 Bill Gardner Parkway in Locust Grove for breakfast before work.
She said that when they walked in, only one other person in the restaurant appeared to be Black. She said this made her uncomfortable enough to consider leaving, but they decided to stay because they enjoy the chain’s food. The couple took a booth before another customer arrived.
The woman says other customers were served before them
The woman said a waitress wearing a black uniform made eye contact with them when they entered, but nobody came to their booth for about five minutes.
According to the woman, a young woman who arrived after them and sat behind her husband was greeted and served first. The woman started recording, saying she wanted to see whether the staff were caught up in the breakfast rush or were deliberately overlooking their table.
In the video, another couple walks in and is seated nearby. The woman then mimics the waitress greeting them: “Good morning, what would you guys get to get? Breakfast?” She also points out that she and her husband had not even been given silverware.
She claims the waitress returned to serve other customers three times without acknowledging them. At one point, she says, “I really feel like this is racism in its finest.”
The woman eventually tells her husband they should leave. They walk out without ordering, with the video ending on footage of the restaurant’s exterior. Her caption reads, “Dam, I never thought I’d be making a post like this. I just wanted a waffle @Waffle House”.
Waffle House has yet to respond to the allegations
The Locust Grove location sits in Henry County, about 35 miles south of Atlanta. Waffle House is headquartered in Norcross, Georgia.
The video captures some of what happened during the couple’s visit, but it does not establish why they were not served or whether race had anything to do with it. As of Nov. 7, neither the restaurant’s management nor Waffle House corporate representatives had publicly responded to the woman’s allegations. Diners have used TikTok to air complaints about poor restaurant service in Massachusetts and alleged restaurant racism in Michigan before.
Federal civil rights law prohibits restaurants and other businesses open to the public from discriminating against customers because of their race. Anyone who believes they have experienced discrimination can file a complaint with the U.S. Department of Justice through its online civil rights complaint process.
Published: Nov 7, 2026 10:30 am