Did a Domino's Driver Add an Unauthorized Tip to a Customer's Order?
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Image by @kedamoe on TikTok.

Alabama woman ordered from Domino’s. Then she noticed an unauthorized $10 charge on her account: ‘There’s a lot of scammers out here’

She contacted the manager afterward.

A TikTok creator from Alabama who posts as Keda Moe said she ordered pizza from Domino’s the night before filming and later found an extra charge on her account. In the video, she said she was standing at the store while she told the story.

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She stated that the order came out to $24.24. She said the driver asked, “You not gonna give me no tip?” and that she replied, “No tip, man.”

She then claimed that after the delivery, the driver “went in and added on his own a $10 tip.” She said she had the receipts and only noticed the charge after checking her bank balance the next day.

Creator says she tipped first and later found an extra $10 added

Keda Moe said she was posting the video as a warning. “There’s a lot of scammers out here,” she said. “Any way that they can try to get over on you, they are going to get on it.”

@kedamoe

Scam Alert 🚨 Beware of divers when you order food to be delivered. Not all but William is adding his own tips 😡 #scamalert #dominospizza #stolen #tip #dunme

♬ original sound – Caresha

She told viewers to watch receipts and check bank balances the next day. She said she happened to check hers and “caught this.”

She stated that she had spoken with the manager at the store. She identified the location as the Domino’s at 644 Jeff Road and named the driver as William.

She asked whether she got a refund and answered, “Hell yeah.” In a comment under the video, one viewer said she had already given a tip and that the driver added more because he did not like the amount. The commenter wrote, “PEOPLE READING IS FUNDAMENTAL SHES STATED NUMEROUS TIMES SHE GAVE A TIP BUT HE DIDNT LIKE HOW MUCH SHE TIPPED SO HE WENT IN & ADDED ON AN ADDITIONAL TIP.”

Keda Moe replied to that comment and wrote, “Correct. thank you for reading. it is fundamental.” Viewers also reacted to the claim that money was added after the delivery. One commenter wrote, “I would’ve sent his a– to jail! That’s theft!”

Similar tip disputes appear in other online posts. In a Reddit thread, a poster said they went to IHOP on April 28, wrote a $0 tip on a $31.86 bill after calling the service rude, and later saw a $37.73 charge that they said matched a 20% tip. For the woman, the troubles go beyond an unauthorized charge, as a Texas Roadhouse customer reported his bill was altered to add a 20% tip after he left cash.

The poster asked whether a bank would return the money. One commenter said that after emailing restaurant management and getting no response, their bank refunded an unauthorized tip amount. Disputing unauthorized charges is a common recourse, as when a Hawaii woman checked her bank account after tipping a server at the Cheesecake Factory.

Several commenters told the poster to email instead of only calling so there would be a paper trail. One wrote, “If you could do email then it would have a paper trail / proof of your attempt to resolve.” Another added, “This is the preferred approach. S/he with the most documentation wins.”

Other users said a customer can go straight to a card dispute. One wrote, “You don’t have to attempt to contact the merchant at all. Legally. You can just go straight to the dispute- that is your right as a consumer.” Another said the receipt is what matters and that they sent a bank a photo of a receipt after saying they did not authorize a tip.

Some commenters called the added tip theft and said management should be told. One wrote, “I don’t think this is legal, so I would absolutely follow this up. The server stole from you.” Another said, “I wouldn’t care if it was $1.50. Don’t f–king steal from me.”

One commenter said repeated chargebacks can lead financial institutions to drop a restaurant’s account. They wrote that this “absolutely can f–k the restaurant owner all to hell” and that an owner would want to know what an employee did.


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Sadik Hossain
Freelance Writer
Sadik Hossain is a professional writer with over 7 years of experience in numerous fields. He has been following political developments for a very long time. To convert his deep interest in politics into words, he has joined We Got This Covered recently as a political news writer and wrote quite a lot of journal articles within a very short time. His keen enthusiasm in politics results in delivering everything from heated debate coverage to real-time election updates and many more.