A video showing a heated exchange between a group of customers and a manager at a Texas Roadhouse in Spartanburg, South Carolina, has drawn wide attention online. The clip, posted by a TikTok user going by the name Dallas (@fartinqueephurr), had reached 486,700 views at the time of writing.
According to the caption, a party of 10 people was split into two tables by the restaurant staff. The group said all 10 members were present, but they had walked in separately because some of them were waiting outside. The caption said the manager threatened to have the group removed from the restaurant and that the disagreement lasted about 10 minutes.
The poster said the manager insisted that specific people from the group had to sit at one table because they had walked in together. The group said they only wanted the split to be based on table size, four at one table and six at the other, and did not care who sat where beyond that.
Manager says seating was split by party, not by choice
On-screen text in the video describes the incident as a “Texas Roadhouse manager power trip.” The on-screen text also states, “A woman can’t sit beside her husband in the same party, when they separated us.”
The video shows a man in a blue shirt and a woman with blonde hair in a black top seated at a table, speaking with a female manager wearing a green shirt and jeans who stood in front of them. The seated woman told the manager, “I don’t understand why it matters if we’re all part of the same group and we’re all here for the same reasons.” The manager responded, “It’s two parties.”
The seated man then called the manager “literally crazy.” The seated woman asked the manager to clarify, saying, “Is it two parties, or is it all just one?” The manager replied, “One. They just didn’t have a seat for Tammy.”
The seated woman continued to argue with the manager, saying that if she had explained the seating issue differently from the start, the group would not have had a problem with it. For Texas Roadhouse, disputes over seating and party size are not the only source of conflict, as a woman once refused to leave until her entire bill was voided.
While the argument continued, a server in a black shirt and apron walked past the table carrying a plate of food, briefly drawing the camera’s attention. The woman filming ended the video by saying, “Girl, that lady is crazy.”
According to the caption, the group did not order any food before the disagreement took place. The poster also said in an edit to the caption that no one in the group cared about the tables being split, and that the manager wanted to decide who sat where. The poster said the group did not have any issue with sitting at separate tables.
A separate comment reference a birthday and someone saying, “he should have came in with her,” followed by a response asking why that mattered if everyone was part of the same group and there for the same reason. It is not clear from the available material whether this exchange took place before or after the portion shown on camera.
Texas Roadhouse has not issued a public statement addressing the video as of this writing. Texas Roadhouse has faced other customer service complaints lately, such as when a server described a party of 14 allegedly staring at her.
Published: Aug 19, 2026 06:30 am