A new DoorDash video is getting attention after a customer noticed a small fee attached to removing ingredients from an order rather than adding them.
The video comes from a creator going by flawlessfrank on TikTok, who films himself scrolling through a food order on DoorDash and reacting in real time to what he’s seeing on the customization screen. Frank pulls up what appears to be a burrito order and starts going through the modifier options, where removing standard ingredients comes with a small charge.
“Bro, they’re dead ass charging to remove s–t on the f—ing burrito, bro. I’ve never seen some s–t like this before,” Frank says in the clip. He zeroes in on one option in particular. “Like no cheese, 9 cents.”
The cost of leaving something out
From there, Frank wonders how the fee would work for someone who simply couldn’t eat one of the ingredients. “Imagine you’re allergic to cheese, bro,” he says, before summing up his reaction. “Like this s–t is a crazy, bro.”
The screen recording does not show who is responsible for setting that price. Delivery platforms generally let individual restaurants configure their own menu items and modifier fees, so a charge like this one could originate from the restaurant’s own settings rather than being a DoorDash-wide policy.
That skepticism shows up clearly in the comments under the video. One user going by the name Shrek wrote, “the ones that say. it’s only 9 cents. this is why they did it. because you guys will still do it,” a response that picked up thousands of likes and argued that the fee being only 9 cents was exactly why people would keep paying it.
Others said the fees had already changed how they used the app. A commenter named mantrastylist wrote, “I was on DoorDash yesterday and after seeing all the extra charges and fees my lazy ass got up and made my own food.” Unexpected charges have drawn similar reactions elsewhere, including a woman who questioned a mysterious “FIFA” fee on her restaurant bill.
A third reply took a more resigned tone. User Jiminy Cricut wrote, “buddy they would charge you to login if they could get away with it,” a line that leaned into the same fatigue showing up across the replies, where the specific 9 cent fee seemed to matter less than the idea of being charged for taking something off an order.
As of now, neither DoorDash nor the restaurant shown in the video has issued a statement addressing the specific charge, and it remains unclear whether this pricing is isolated to one location’s menu setup or appears elsewhere on the platform. Still, the reaction taps into a frustration that has surfaced repeatedly when customers spot unexpected charges on restaurant bills, even when the amount itself is small.
Published: Aug 22, 2026 07:00 am