Yesterday heralded the much-anticipated release of Grand Theft Auto V across PlayStation 4 and Xbox One, but the launch wasn’t without its problems. Specifically, a handful of users have reported that they are currently unable to transfer their online progression in the game from one generation of consoles to the next.
According to the report, the issue seems to have affected those who haven’t played the game’s multiplayer component since 2013, and Rockstar has released a statement to say that the company has prioritized the ongoing problem.
“We are urgently looking into an issue preventing character transfer and GTA Online login on accounts that haven’t played GTA Online since 2013,2 Rockstar said.
“If you would like to receive an automatic email notification as soon as there is more information, please log into the Support Site and click Subscribe at the top of this page. Apologies for any inconvenience caused, and thanks for your patience.”
When trying to access the online portion of the game, those unfortunate few who have ran into the problem are greeted with an error message that states there is “no previous Grand Theft Auto Online data” tied to their Rockstar Social Club account, which would force them to start over from scratch.
Alas, if you have encountered the issue then we advise you err on the side of caution and remain offline until the studio issue a permanent fix; after all, transitioning your GTA Online progress from last-gen to current-gen was perhaps one of the game’s best selling points.
Tell us, have you been affected by the multiplayer issue in Grand Theft Auto V? Let us know in the comments section below, and for more on the problem, be sure to head on over to Rockstar’s support website.
