Why Did a McDonald's Employee's Complaint About a Low Performance Review Backfire?
Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
Image free to use under the Unsplash License

McDonald’s worker claims manager gave low performance review to avoid raising her salary. But it backfires: ‘So entitled’

She lost the room.

A video of a McDonald’s employee is getting people talking on X, with viewers debating whether an employee’s attitude toward their job should factor into their performance assessment. The employee recorded herself in a car complaining that her low performance score was an attempt by her manager to deny her the pay raise she believes she deserves.

Recommended Videos

The employee said her recent appraisal gave her a score of “2,” a rating traditionally reserved for employees who barely meet expectations. However, some viewers immediately picked up on what they believed was the “silent part” of her work situation.

In the video, the employee admitted that she pushes back whenever her manager gives her operational instructions. She specifically said she didn’t want to work the drive-thru because she simply didn’t want to be there. She argued that if she barely meets expectations, then her manager shouldn’t keep calling on her. “Why are you calling me up?” she asked. She then explained, “They always throw me at the window because I get the best times… but I didn’t wanna be at the window today… the back is so chill, nobody bothers you.”

She lost the room

The employee also pushed back against management over its attempts to stop her from using her phone while she was on duty, arguing that everyone else was on their phones too.

Service workers have a difficult job. There are constant conversations about wages not keeping up with the cost of living, debates over tipping in an increasingly automated world, and customers who struggle to behave themselves. Most people understand these challenges, so it takes a lot for the public to turn against a service worker expressing frustration about their job. Yet this McDonald’s employee seemingly managed to lose the room, with the majority of comments holding her accountable for her bad performance.

One user suggested keeping this off social media.

Other users opined that this is just a case of entitlement and that the manager was right about having phones in the kitchen.

There were some nuanced opinions

However, the reaction wasn’t entirely one-sided. Beyond those who saw the video as a “self-own,” some users offered more nuanced perspectives on the employee’s experience.

One user suggested that the issue could simply be her personality. “Could be her personality,” they wrote. They then described their own experience working at McDonald’s, saying, “I worked for McD for 3 years when I was at the Uni. I was hired as a cook, but my friendly personality and very calm beautiful voice was always praised by my attitude and my pilot voice. Worked drive thru and cashier the entire time. Never flipped a burger.”

Another user blamed the manager, writing, “It’s a consequence of poor leadership. If she works as she says, the manager should coach her rather than take an authoritative ‘do as you’re told’ stance with poor performance reviews. If you want your people to be stars and feel good about going to work, treat them that way. Otherwise, you’ll constantly have a revolving door. It’s a shame, really.”

Fast-food workers often use social media to air their workplace grievances, and truthfully, it’s always important to know the conditions of the places that make the food we eat, whether those conditions are good or bad.


We Got This Covered is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
More Stories To Read
Author
Image of Fred Onyango
Fred Onyango
Fred Onyango is an entertainment journalist who primarily focuses on the intersection of entertainment, society, and politics. He has been writing about the entertainment industry for five years, covering celebrity, music, and film through the lens of their impact on society and politics. He has reported from the London Film Festival and was among the first African entertainment journalists invited to cover the Sundance Film Festival. Fun fact—Fred is also a trained pilot.