A man who posts on TikTok as Ron (@worksavvy) shared a video from what appeared to be a Shake Shack restaurant. In the clip, he filmed a tray that held a small cardboard container of onion rings, a cup of dipping sauce, and crinkle-cut fries. On-screen text in the TikTok video reads, “Shake shack…Onion Ring Ripoff?”
Ron said in the video, “Hey guys, look at this! We’re at Shake Shack, ordered onion rings.” An off-screen woman added, “The new Shake Shack here.” Ron stated it was a new Shake Shack in their neighborhood. He said they ate one onion ring and that they got four onion rings in the order. The video showed three onion rings left in the container.
Ron asked how much the side cost and said it was almost like $4. The woman said, “Almost 5, 4 something.” Ron then said they got four onion rings, so it was a dollar an onion ring. He stated, “This isn’t worth it, y’all,” and asked viewers what they thought.
Shake Shack comments after the onion rings video is posted
The video gained 80,800 views and 4,150 likes. In the caption, Ron wrote that he ordered onion rings at Shake Shack for $4 and that they handed him four onion rings. He wrote that was basically $1 per ring and asked, “Did I get shorted, or is this really the portion now?”
He also asked viewers how many onion rings they got. Shake Shack commented on the post: “Looks like we missed the mark here! Sending you a DM now to make this right.” Pricing concerns can extend beyond burgers, as seen when a Tim Hortons customer paid nearly $3 for breakfast and received a coffee she could barely touch.
Viewers left a range of remarks about the count and the price Ron described. One commenter pointed to the cost of a raw onion and wrote, “And to think u can buy a whole onion usually for $1 sometimes less.” Another commenter focused on the price Ron described and wrote, “For their prices, insane!!!”
Some viewers questioned why the video showed three rings if Ron said the order came with four. One commenter asked, “Is the fourth onions ring in the room with us?” Another person replied that the creator ate one ring and that was why the video showed three. This isn’t the first time a fast-food portion has sparked online debate, such as when a Colorado woman filmed herself counting a 30-count Chick-fil-A nugget order.
Other commenters said they would have sought money back. One wrote, “u better than me i would’ve asked for a refund expeditiously.” A different commenter said they did not believe the order arrived with only four rings. They wrote, “They’re lying they ate some of the onion rings and decided to make a video so shake shack can give them free food.”
One commenter called the portion shrinkflation and described their own Shake Shack visit. They wrote, “Definitely shrinkflation. When I went there the first time I got a combo meal with a milkshake. It was $23- I couldn’t finish it. It was two meals. They have BOGO on Uber eats. The burgers don’t fill me up. They’re like kid meals.”
Menupedia describes shrinkflation as keeping a listed price about the same while the quantity gets smaller, so the cost per piece or per ounce goes up. The article said skimpflation is when the look of an item stays similar but ingredients or service get cheaper. The editorial desk wrote that chains often use these changes because customers notice a posted price more than a smaller portion.
Published: Aug 30, 2026 06:20 am