‘Only serving gay people’: In-N-Out slaps lawsuit on prank YouTuber who harassed customers in a uniform

In-N-Out Burger has filed a lawsuit against popular YouTuber Bryan Arnett over a series of troubling incidents where he allegedly pretended to be an employee and behaved in extremely offensive ways, harming the fast-food chain’s reputation. The lawsuit, which was recently filed, comes after Arnett posted a video (now removed) in which he wore a fake In-N-Out uniform and interacted with customers while making crude, insulting, and vulgar comments.

The company is accusing him of trademark infringement, trespassing, damaging their business, and other violations. In-N-Out claims Arnett deliberately misled customers and abused their trust. The legal complaint explains how the YouTuber repeatedly pretended to be an In-N-Out worker, filmed customers without their permission, and then shared the videos online.

As found by TooFab, these videos contained false claims that hurt In-N-Out’s reputation and made people question the quality of their food. Before taking legal action, In-N-Out asked Arnett to take down the offensive videos, but he reportedly refused, leading to the lawsuit. After the lawsuit was filed, the original video and another one discussing the legal dispute were made private.

YouTuber sued for going too far in prank video

It’s not uncommon to see awful YouTube videos that hurt others just for views, and this is no different. The incidents supposedly happened on Easter Sunday in 2025, with In-N-Out stating that Arnett visited several of their locations. While wearing a fake uniform with the company’s logo, he reportedly approached customers with a variety of offensive remarks. These included false claims that In-N-Out’s food had cockroaches and condoms in it, and that employees purposely put their feet in the lettuce served to customers.

He also allegedly made sexual jokes, such as offering food “doggy style,” a crude play on the chain’s well-known “animal style” option, which normally includes special sauce, pickles, and grilled onions. The accusations go even further, including strange and racially offensive comments.

In one particularly disturbing exchange, Arnett is accused of asking a customer if they would have sex with his wife while he watched. This incident, or one like it, supposedly led to the customer leaving and calling the police, as shown by Arnett later sharing someone else’s complaint about his behavior. In another case, he allegedly told a partner to loudly complain about cockroaches in In-N-Out’s food in front of a potential customer, then backed up the lie by saying the chain had “a pretty bad cockroach problem this week,” which made the customer leave.

Other reported actions include Arnett telling an assistant to pull a condom out of an In-N-Out takeout bag and asking a customer if they wanted a condom with their order. He also allegedly told customers who were already eating that his manager had done disgusting things to their food, like putting feet in the lettuce.

In a particularly discriminatory moment, Arnett supposedly told a customer that In-N-Out was “only serving gay people” that day, causing the customer to drive away. Beyond verbal harassment, he also tricked people financially by pretending to take orders and then quoting ridiculously high prices for the chain’s famously affordable food. He asked customers if they wanted a “monkey burger,” which he described as having a “damn near black” bun, or “doggy style” fries, which he said were “real messy,” none of which are real menu items.

Arnett also reportedly put up fake “Employee of the Month” signs with his own picture on the walls of multiple In-N-Out restaurants. The lawsuit also states that Arnett refused to leave when real In-N-Out employees told him to go. Stuff like this is how YouTubers give the brand a bad name, and not leaving after being caught is just wrong.