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Earlier this month Valve updated the Steam subscriber agreement to include language that prevents customers with disputes from filing lawsuits against the company, and instead forces them to agree to the decisions of a Valve-paid-for "independent" arbitrator. As bad as that is, we are now getting reports that users are being told that they have to either submit to the new terms or have their accounts permanently deactivated, and in the process lose access to all the content they purchased through Steam.