A CVS manager in Florida allegedly accused a Black woman of shoplifting but refused to show her the store’s camera footage when she asked for proof. TikTok user Kyera Shabazz (@kyerashabazz) posted a video of her encounter, claiming that she had gone to CVS to print posters for a family night and later browsed the makeup aisle.
Kyera found a lipstick she wanted to purchase and headed to the checkout. At that point, the manager began accusing her of stealing. “So you don’t think you have anything in your pocket?” he asked, prompting Kyera to start recording the encounter. In the video, Kyera asked, “Do you want me to empty my pockets?” He repeated, “You don’t think you have anything in your pocket?” Kyera explained that she only had her keys and took everything out, showing she had not taken anything from the store.
Kyera then asked to speak to the manager, but he reportedly claimed he was the manager. Since he had apparently accused her of stealing, she demanded to see the surveillance footage. He refused, allegedly telling her, “I mean, I ain’t gotta show you anything.” After a tense back-and-forth, Kyera eventually left the store without buying anything. As she walked out, Hunter repeated that they would be filing a report against her: “I hope your tags aren’t covered,” he told her.
Humiliating exprience for the woman
In the caption accompanying the video, Kyera explained how the confrontation had affected her, claiming “I asked to see the footage, and he refused. For the next two minutes, he stood there accusing and belittling me in front of customers, making me feel lower than I’ve ever felt. As I walked out, trying to hold myself together and not react, he made another remark about hoping my tag wasn’t covered because a report was being made and they’d need to identify me.”
She also described the emotional toll of the encounter. “I left the store carrying more than a lipstick,” she said. “I left carrying the humiliation of being accused of something I hadn’t done, the shock of being treated that way, and the utter sadness of finally starting to rebuild, only to be kicked down again.”
After the confrontation, Kyera told her husband what had happened. He then decided to accompany her back to CVS. In the second video, Kyera showed her husband asking Hunter why he had refused to show her the CCTV footage. “I don’t have to present anything,” the manager is said to have replied. “I just asked her a simple question,” Hunter said before telling Kyera’s husband, “You don’t have to be here either.”
The video ended with Kyera’s husband telling Hunter, “For a manager, you are doing a very poor job.” In the caption, Kyera expressed her frustration with the manager’s response, writing, “No apologies, no accountability. He claimed my items were not in ‘his’ store.”
Many viewers online criticized the Florida CVS manager’s accusations against Kyera, with several commenting that his behavior appeared racially motivated. “He was 100% being racist,” one person wrote. Another commented, “‘I ain’t gotta show you anything’ literally could feel the racism through the screen at you. I hope they fire him, gross.”
Racial discrimination in retail remains pervasive, with Gallup polls showing 59% of Black Americans report unfair treatment in stores. Sociologist Cassi Pittman Claytor, in her study “Shopping While Black,” notes that sales staff, security, and store policies often reinforce stereotypes that Black shoppers are more likely to steal or cannot afford certain items.
Published: Nov 3, 2026 02:15 pm